How to Use SoftSpot®

Your Success Checklist

Follow these steps to ensure a smooth and accurate informational measurement for your baby.

Bite-Size Instructions

STEP 1 OF 0

Get a helper

Most parents find the first scan much easier when someone can hold and calm the baby.

Watch the guide

Familiarize yourself with the process by watching our 'How to Use' video below.

Setup your account

Watch Step-by-Step User Manual video below.

Learning Scan

The first scan is often a learning scan—don't worry if it isn't perfect!

24-Hour Review

You'll receive your clinical report within 24 hours of a successful submission.

Swipe manually to continue

Keep in mind

  • The first scan is a learning experience—don't worry about perfection.
  • Most families become comfortable with the process after the very first try.
  • Our team reviews every submission and can help if needed.

Need assistance?

Chat in-app or bottom right
240-670-0171 (Voice)
Instructional Videos
Watch our guides for a perfect measurement session.

How to Use SoftSpot

How to Use SoftSpot Informational Tool

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Step-by-Step User Manual

Step-by-Step User Manual

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Learn more
Download SoftSpot® App
Available for iOS and Android devices.
Download on the App StoreGet it on Google Play

Want an expert to review your baby's head shape with you?

Book a Free Expert Call Now!

Accuracy you can Count On

Every measurement goes through a quality check

SoftSpot is cleared by the FDA to ensure accurate, reliable results no matter who takes the photo. Our AI captures 10 quality images in < 2 sec.

AI GUIDES

Real-time on-screen guidance to help you find the perfect angle.

AUTO CAPTURE

Automatically captures the best images when quality standards are met.

QUALITY CHECK

Rigorous automated checks ensure clinical-grade precision.

CONSISTENT

High-fidelity results for every parent, regardless of experience.

<5% re-upload rate on average

You will be asked to re-upload if images do not meet the quality check